Service Overview
If you have a glitch, we have a fix!
Whether your computer is running slow, or if you have a question about a suspicious email, LTS is committed to help Blugolds with their technology needs. LTS provides a variety of support services for the UW-Eau Claire campus community. Check out the overview of available services for Blugolds below.
Continuous Improvement Services
- Improving services and processes
- Integration of resources
- Mapping of current and future state
- Blugold Insider
- eForm creation and support
- Assistance with short term project management
Hardware Support
- Computer purchases
- Hardware errors and repairs
- Computer labs and classrooms
- Distance education classrooms
- Mobile device purchases
Information Security
- Setting permissions
- Data encryption
- Password management
- Data backups
- Multi-factor Authentication (Duo Security)
Media Support
- Video and audio production
- Video and web conferencing
- Video and audio streaming
- Digital media conversion
- Distance education
Network and Storage Services
- Wireless network
- W drive / H drive / S Drive storage
- Email and OneDrive storage
- Storage permissions
- Content management
Software Support
- Software purchases
- Software errors and issues
- Anti-virus software
- Computer cleanup
- Virtual desktop-LabAnywhere
Software Training and Documentation
- Instructional technology
- University supported software training
- Knowledge Base help documentation training and updating
- Student Canvas support
Website and Application Development
- Hosting and developing websites
- Application development
From hardware to software, LTS will be there.
Submit a Training Request
Whether you're a student, faculty or staff member, the LTS Training Center can help you or your class develop and advance highly sought after software skills--and the best part about this service is that it's completely FREE!
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